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Please contact any of our offices during normal business hours for customer service or you may wish to submit an electronic enquiry to our Customer Care Centre for assistance on the next business day.

Business Clients - Please do not request assistance using this form for any active traveller reservation or other time sensitive requests. You should contact one of our local travel offices or our 24/7 365 Customer Service Centre for further assistance. These numbers are listed on your travel documentation.

Our Locations

St. Catharines

World Wide Travel One
40 King Street
St. CatharinesOntarioCanada
L2R 3H4
Tel: 905.688.1400
Fax: 905.688.4340
Mon-Fri 8:30am to 5:30pm


World Wide Travel One
2040 Algonquin Blvd.
P3E 4Z6
Tel: 705.522.2242
Fax: 705.522.3342
Mon-Friday 9:00am to 5:30pm
Saturday 9:00am to 3:00pm
(except June & July)

Niagara Falls

World Wide Travel One
3714 Portage Road
Niagara FallsOntarioCanada
L2J 2K9
Tel: 905.353.8400
Fax: 905.353.8404
Mon-Friday 9:30am to 5:30pm
Saturday 9:00am to 3:00pm
(except June & July)


World Wide Travel One
100 Waterloo Rd.
P4N 4X5
Tel: 705.264.2395
Fax: 705.264.9202
Mon-Fri 8:30am to 5:30pm


World Wide Travel One
589 South Pelham Rd.
L3C 3C7
Tel: 905.734.4400
Fax: 905.734.1800
Mon-Fri 9:30am to 5:30pm
Sat 9:00am to 3:00pm
(except June & July)