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Business Travel

Service Guarantee

100% Customer Satisfaction Guarantee

We believe in exceptional customer service for our business clients and back it up with our 100% Customer Service Satisfaction Guarantee on every reservation. If you are not happy as a business client with our service on any specific reservation, we guarantee we will make it right and refund you any applicable agency service fee charged. No forms to fill out, no reasons required, simply tell us you are not happy and we will refund the agency fee on that specific reservation for you.

Lowest Airfare Guarantee Program

We are so confident that our business travel agents will offer you the lowest applicable airfare for your reservation that we guarantee if you find a lower priced airfare (within the same dates, times of travel and departure, same level of service, fare class) within 30 minutes of the reservation confirmed to you, we will offer you an immediate refund on the airfare difference.

30 Minute Travel Resolution Promise

We understand that problems happen. That’s why we offer our corporate clients our famous 30 Minute Travel Resolution Promise. We guarantee that we will resolve any travel problem you have within 30 minutes of your call with options for your consideration. This service ensures that we provide our travellers with quick and effective solutions to any travel problem that they might encounter while on the road for business.

Further Information:

Susan Baker
Assistant Branch Supervisor
World Wide Travel One
40 King Street
St Catharines, ON
905-688-1400
susan@worldwidetravelone.com

Vacation Travel

Service Guarantee

100% Customer Satisfaction Guarantee

We hope you have a great holiday but we realize that sometimes even the best travel plans can run into trouble. That’s why we have created this special guarantee which offers vacation clients protection prior to, during and after your vacation. We do everything we can until we solve it, even if it takes up to a year to do it. And after all of that effort, if we can't solve it to your satisfaction, we will give you a $50.00 Future Travel Voucher to use on your next trip.

Exclusive 24 Hour Cash Back Price Guarantee

We employ some of the best people in the business and they work hard to help you find the perfect vacation at a great price. However, sometimes we know that the worst feeling in the world is to go home and find out that your vacation price has dropped within 24 hours of booking your trip. If that happens just let us know and we will immediately give you $50.00 Cash Back.

Oh No! The Price Dropped On Our Vacation

We know that prices on vacations go up and down and sometimes they go down at the wrong time (like an hour before your flight departs). We can't really control how tour and vacation companies control their prices, so we have introduced our Oh No! The Price Dropped On Our Vacation Guarantee. Simply let us know the price dropped and we will give you a $50.00 Future Travel Voucher to use on your next trip.

Further Information:

Laura Locker
Customer Care Supervisor
World Wide Travel One
40 King Street
St Catharines, ON
905-688-1400
laura@worldwidetravelone.com