100% Customer Satisfaction Guarantee
We believe in exceptional customer service for our business clients and back it up with our 100% Customer Service Satisfaction Guarantee on every reservation. If you are not happy as a business client with our service on any specific reservation, we guarantee we will make it right and refund you any applicable agency service fee charged. No forms to fill out, no reasons required, simply tell us you are not happy and we will refund the agency fee on that specific reservation for you.
30 Minute Travel Resolution Promise
We understand that problems happen. That’s why we offer our corporate clients our famous 30 Minute Travel Resolution Promise. We guarantee that we will resolve any travel problem you have within 30 minutes of your call with options for your consideration. This service ensures that we provide our travellers with quick and effective solutions to any travel problem that they might encounter while on the road for business.
Assistant Branch Supervisor
World Wide Travel One
40 King Street
St Catharines, ON